The AI Tour Guide turns a published demo into an interactive, conversational experience. Instead of clicking through guides one step at a time, your viewers can ask questions in plain language — or out loud — and the guide answers in the voice of your product, walks them to the right screen, and can point to exactly where to click.
This article explains what the AI Tour Guide does, how to turn it on, and what your viewers experience.
What the AI Tour Guide does
When a viewer opens a demo launched in AI Tour Guide mode, a chat panel appears alongside the demo. From there your viewer can:
- Ask questions in their own words — "What does this dashboard show?", "Where do I set up an alert?", "Can it integrate with Salesforce?" The guide answers as your product and stays in character.
- Get walked to the right place — when an answer relates to another screen, the guide navigates the demo there and narrates it.
- See what they can do on a screen — ask "What can I do here?" and the guide describes the controls that are actually live on that screen.
- Be shown exactly where to click — the guide can highlight a button or link with a pulse so the viewer can't miss it.
The guide only talks about your product. It won't mention that the demo is a capture, how it was built, or anything about Reprise.
AI Tour Guide vs. Guide Popups
Reprise demos support two ways to guide a viewer through a published link:
- Guide Popups — the classic step-by-step guides you author on each screen, with Next/Back buttons and highlights. Best when you want a fixed, linear walkthrough.
- AI Tour Guide (beta) — a conversational guide the viewer drives by asking questions. Best when you want viewers to explore on their own terms and get answers on demand.
A launch link uses one of these at a time — a link never shows authored popups and the AI guide together.
Before you start
The AI Tour Guide is available to any account that has an AI provider key configured. There is no separate module or toggle to switch on.
- If your account has a key, the AI Tour Guide option is ready to use.
- If no key is configured, the option appears with a "Needs API key" notice and is disabled. Add a key under Settings → Integrations, and the option re-enables automatically the next time the page loads.
You can confirm or add a key under Settings → Integrations. Account-level prompt settings for the guide live under Settings → Tour Guide.
Turn on the AI Tour Guide for a link
The AI Tour Guide is set per launch link, using the link's Launch Mode.
- Open your demo and go to the Launch Links tab.
- Create a new link, or edit an existing one to open the link settings.
- Under Launch Mode, choose one of:
- Guide Popups — your authored step-by-step guides.
- AI Tour Guide (beta) — the conversational AI guide.
- Presenter Notes — internal speaker notes for your team (not shown to external viewers).
- (Optional) Set a Welcome Screen for the link. Welcome Screens apply to Guide Popups and AI Tour Guide links.
- Save the link.
The Launch Links table shows each link's mode at a glance, so you can tell which links are running the AI Tour Guide.
Tip: Because mode is set per link, you can publish the same demo several ways — for example, an AI Tour Guide link for a prospect to explore, and a Guide Popups link for a scripted walkthrough.
Share it
To share an AI Tour Guide demo, just send the launch link. Anyone who opens that link sees the AI guide automatically — they don't need a Reprise account and don't need to launch anything from inside Reprise. The link is the guided experience.
What your viewers experience
A guided starting point. When the guide opens, it offers suggestions instead of a blank box:
- If your demo has named sections, the guide leads with "What would you like to learn more about?" and a button for each section. Tapping one jumps to that section and narrates it.
- If your demo has no sections, the guide offers a few opening prompts it generates from your demo's content and notes.
Tappable follow-ups. After an answer, the guide may offer up to three short follow-up suggestions as chips. The viewer can tap one or keep typing — the free-form question box is always available.
On-screen highlights. When a viewer asks where to do something, the guide can pulse the relevant control on the current screen so they know exactly where to look.
A movable panel. Viewers can drag and resize the guide panel to get it out of the way of the demo.
Voice (beta)
Viewers can also talk to the guide instead of typing.
- Voice is set per link and is off by default. Turn it on for a specific link in the link settings, next to the Launch Mode. Because a live voice connection costs more to run than text chat, you choose which shared links offer it.
- Viewers tap a microphone button, ask their question hands-free, and the guide answers and navigates exactly as it does for typed questions. Voice and typing share the same conversation, so a viewer can switch between them freely.
- If a viewer denies microphone access or the connection drops, they see a clear message and can try again.
- No audio is stored — only the text transcript of the conversation, the same as typed chat.
Shaping what the guide says
The guide grounds its answers in your demo, so you can shape its responses without touching code:
- Author notes — notes you add to a demo give the guide context and improve its answers and opening prompts.
- Sections — naming sections in your demo creates the one-tap section choices viewers see when the guide opens.
- Account prompt — under Settings → Tour Guide, you can edit the account-level prompt that sets the guide's overall behavior and tone.
The guide answers only from what's actually in your demo. It won't invent buttons or features that aren't there.
Good to know
- The AI Tour Guide is in beta and improving quickly.
- A link is exactly one Launch Mode — Guide Popups, AI Tour Guide, or Presenter Notes — so the AI guide and authored popups don't appear together on the same link.
- Existing links are unaffected. Links keep their current behavior until you choose AI Tour Guide mode.
- The guide describes only the controls that are live in your demo. Captured screens are otherwise static images, so things that merely look clickable won't do anything unless they were wired up when the demo was built.
Frequently asked questions
Is the AI Tour Guide live and available now? Yes, in beta. Any account with an AI provider key configured can use it — there's no separate module to enable. If the key is missing, the option shows "Needs API key" until you add one under Settings → Integrations.
If I share an AI Tour Guide link, will the recipient see the guided version? Yes. When a link's Launch Mode is set to AI Tour Guide, anyone who opens that link gets the AI guide automatically. They don't need to launch it from Reprise.
Can I change the suggested questions viewers see? You influence them rather than typing them in directly. Section choices come from the sections you name in your demo, and the opening prompts are generated from your demo's content and author notes. Update your sections and notes to shape what the guide suggests.
What's the difference between Guide Popups and the AI Tour Guide? Guide Popups are your fixed, authored step-by-step guides. The AI Tour Guide is a conversational guide the viewer drives by asking questions. Each link uses one or the other.
Do viewers need a Reprise account? No. The launch link is all they need.